Our products are made to order for each client. Our times of delivery may be affected due to this.

Due to COVID-19 you may experience minor delays as we prioritise your health and safety above everything. The following is our standard shipping policies but because of the current situation and customs policies, do allow an extra 1-2 business days. If in doubt do not hesitate to contact us.

For all orders placed, processing time Is 1-5 days. Once your order is ready to be shipped, you will receive a confirmation email. You will also receive a tracking number.


We cannot give refunds if your order has already been dispatched. You will have to wait for the item to arrive before applying for a refund.

For more support please contact -
support@ohsohoney.com

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